Rapport & Influence (44:51)
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Most people are frustrated not by work, but by their relationships at work. Much of our problems in life come from the failed interactions we have with others. The sad thing is, once we have made an enemy, a vicious cycle begins which grips us in web of deceit, anger, and anguish. James and Lance discuss how rapport and success are intricately linked; delving deeper into the mystery of human emotion to shed the light on this issue.
#1 by Mike Minzes on August 5th, 2009
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Gentlemen, great discussion.
After spending many years in the workforce, I have found a very good way to establish good rapport with coworkers, friends and even strangers.
We spend our lives always trying to prove that we are right. This process of having to prove that we are right, causes the person we are interacting with to defend their stand They also are trying to prove they are right. This causes stress between the two parties and as the level of stress increases, the feelings do as well. Before long an argument ensues and that leads to judgment and dislike.
The best way to build a lasting rapport with someone, is to stop trying to be right……and just be kind. Don’t prove yourself, your self-worth, your ideals or your beliefs. Life is not a court of law. Just listen and interact and don’t place your focus on the outcome. Just be there in the moment. Focus on that moment and let them blend into one another without trying to prove anything.
If you have the choice to be right or be kind. Be kind. You will win every time.
#2 by Lance Ong on August 5th, 2009
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That’s an excellent point. Thanks Mike. : )